Returns & Exchanges Policy
At MADE Hoops, we want to ensure you are completely satisfied with your gear; therefore, we offer returns on unworn and unwashed items within 30 days of purchase. Please note that customized apparel and event-specific merchandise are final sale and cannot be returned.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; ensure the original tags are attached to avoid processing delays.
Receive Your Refund
After our warehouse team inspects the returned gear, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing